Fleming. Planning
Marketing Operations & Planning

iGaming · Operator-side · 10+ years

Marketing operations and planning for iGaming operators.

Ten years operator-side, putting planning and coordination behind marketing and commercial teams — most recently at LiveScore and Fanatics.


I've spent my career building how iGaming marketing, CRM and commercial teams plan and run — the difference between a strategy that looks good in a deck and one that actually gets delivered. Most recently planning at LiveScore and commercial strategy at Fanatics.

I install the planning and operating rhythm that keeps cross-functional teams aligned under pressure — including the pressure the new Responsible Gambling Duty and stake-cap rules are putting on operator plans now.

01
1–2 weeks · fixed scope

Diagnostic audit

A scored review of your CRM journeys or planning maturity, with a prioritised roadmap.

02
2–4 weeks · fixed scope

Regulatory re-planning sprint

A board-ready rebuild of your marketing and CRM plan for the new RG Duty and stake-cap rules, with retention economics protected.

03
4–8 weeks · embedded

Operating-cadence install

Quarterly planning and a cross-functional operating rhythm, set up to hold after I leave.

A decade building planning and commercial strategy for operators that don't have room to get it wrong.

LiveScore Fanatics Betting & Gaming BoyleSports

Sitting on a plan that needs rebuilding?

Permanent, interim or fixed-scope. Start with a conversation.

Email me

mark@flemingplanning.com